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  • Major council IT system maintenance from 27 May (for around one week): we are carrying out planned essential maintenance work on the council’s IT systems. During this time, many of our online services are unavailable. Where relevant, planning consultations will be extended by 14 days. We will update this banner message as the work progresses. − During this time you can still contact us for other enquiries via our enquiry form or by phone. We apologise for any inconvenience. Find out more information on this work.

Going through hardship

We support business going through hardship where we can. We can reduce the amount of business rates you owe if we are satisfied that:

  • your business would continue to struggle if we did not help
  • it is reasonable for us to do so, with having to balance that we must consider the impact on people who pay their council tax.

Please note, the council only exercises this discretion in exceptional circumstances

To see if your business is eligible for hardship relief, please read our guidance notes.

To apply for hardship relief, please complete our application form.

Contact us - Business Rates

0333 038 6550
(Text phone users add 18001 before dialing)

South Oxfordshire District Council
PO Box 162
Erith
DA8 9DS