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  • Advance notice of major council IT system maintenance from 24 May (for around one week): we are carrying out planned essential maintenance work on the council’s IT systems. During this time, the majority of our online services will be unavailable. Where relevant, planning consultations will be extended by 14 days. We will update this banner message as the work progresses. − During this time you can still contact us for other enquiries via our enquiry form or by phone. We apologise for any inconvenience. Find out more information on this work.

Difficulty paying council tax

If you have difficulty paying your council tax, for any reason including Covid-19, please contact us straight away to discuss alternative payment arrangements, or complete our online payment arrangement request form.

You may be entitled to a reduction in your council tax and the amount you have to pay:

You can upload supporting documents related to your council tax by via this online form.

Please see our information to find out what happens if you don’t pay your council tax.

Discretionary Discount Under Section 13A of the Local Government Finance Act 1992

Section 13A of the Local Government Finance Act 1992 (as amended by Section 76 of the Local Government Act 2003), provides the council with the discretion to reduce liability for council tax in relation to individual and/or classes of cases that it may determine and where national exemptions and discounts cannot be applied, by granting a discretionary discount.

For more information please see the guidance notes and the application form.

Contact us - Council tax

0345 302 2313
(Text phone users add 18001 before dialing)

South Oxfordshire District Council
Po Box 872
Erith
DA8 1UN